Track your shipment

We understand you must be very eager to receive your order. Our warehouse and fulfillment center is based in McHenry Illinois, USA and your shipment is usually dispatch within 24 hours of your order.

Order from within the United States

If you ordered from within the United States then you can track your order using the tracking code sent via email from our dispatch warehouse. Your order should take between 3-5 business days to reach you. Delays could occur during public holidays and bank holidays. If you haven't received your order after 14 days, please contact us below and we can look into re-shipping and/or re-funding.

Order from Canada

Shipments to Canada usually take a little longer than those to the US mainly because of the tight customs control. Customs need to assess every package going over the border. Delays could occur during public holidays and bank holidays. Please be assured the shipments generally always do arrive safely. If you haven't received your order after 30 days, please contact us below and we can look into re-shipping and/or re-funding.

Order from Australia

If your order was sent internationally the shipping method USPS First Class International unfortunately does not include tracking - delivery normally takes 7-14 business days but can take up to 21 business days. Delays could occur during public holidays and bank holidays. Please be assured the shipments generally always do arrive safely. If you haven't received your order after 30 days, please contact us below and we can look into re-shipping and/or re-funding.

Order from Europe or rest of the world

If your order was sent internationally the shipping method USPS First Class International unfortunately does not include tracking - delivery normally takes 7-14 business days but can take up to 21 business days. Delays could occur during public holidays and bank holidays. Please be assured the shipments generally always do arrive safely. If you haven't received your order after 30 days, please contact us below and we can look into re-shipping and/or re-funding.

Thank you for your patience and understanding and for shopping with us.


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